Returns and Refunds:

All sales are final and non-refundable.

Due to the sensitive nature of packing and shipping artwork, returns will not be accepted. 

Please note - I do my absolute best to take photos that accurately represent the colors used in the artwork.  However, this is challenging when every device displays colors differently. Slight variations in color due to monitor settings (and each person's unique ability to perceive color) are normal and expected. I am always happy to provide additional photos of a piece to help you feel confident in your selection.

 

Delayed Mail:

Unfortunately, postal delays have become common, especially during November-December. Orders may take longer than expected to arrive. Please reference your tracking number to follow your package.

In the event that your tracking says the package has been delivered, and you still don't have it, I ask that you please check with your neighbors to eliminate the possibility of accidental delivery to the wrong address before contacting me.

In the rare event that a package is truly lost, contact me and we will work together to file a claim with the carrier.

Damaged Mail:

Refunds will only be considered in the event of loss or damage incurred during transit. 

Packages and artwork must be inspected within 24 hours of delivery.  If your box arrives damaged, you must photograph the exterior of the box prior to opening the package. Photos of the box exterior, interior packaging, and damaged artwork are required for a refund to take place.

Please contact me immediately and provide photos so I can evaluate and resolve the situation.